Effective Management Practices in Public Sector for The provision of Quality Goods and Services

The public sector is one of the strongest economic drivers of a sovereign state. It is concerned with the delivery of critical goods and services which cannot be left entirely in the hands of private investors. The federal government, state government, provisional and local governments are mandated to ensure quality provision of goods and services in the public sector.

However, there are numerous challenges which have compromised the proper functioning of the public sector. Some of these include political interference, lack of consolidated budget and poor supplier relationship. This has led to the privatization of some of the less sensitive goods and services where the government has contracted private companies to facilitate the provision of goods and services which fall under their jurisdictions. Collaboration between government entities and private investors has seen massive improvements in quality goods delivered; as well as, services especially in healthcare, security, and maintenance of public goods.

Despite the ongoing wave of privatization, public sector players can still reclaim the fading glory through improving public sector purchasing. It has been established that purchasing plays a significant role in the proper functioning of the public sector. It accounts for 30% of the GDP which makes it one of the areas where a slight improvement can translate to a significant level of efficiency in the delivery of public goods and services. Significant improvements can free more resources which the government can use to facilitate new projects that improve the standards of living of its citizens.

Lack of budget consolidation has been one of the thorny issues leading to sour supplier relationship. This is because different departments in the government each prepare their budgets. It has bred a culture of opacity in the supply chain management making it difficult to make substantial savings. Budget consolidation remains one of the superior weapons of reviving integrity in the public sector and restoring the lost glory of this economic sector which accounts for nearly a third of the total national gross domestic product.

Transparency has been the cornerstone guiding the delivery of products in the public sector. All the purchases must be laid bare of the members of the public to scrutinize their importance and any instances of misappropriation of public funds. This enhances accountability of public officers in charge of facilitating most of the processes. Lastly, quality management in public sector must encompass adherence to various legal frameworks guiding public tenders. Tendering process has remained another sensitive area inflating public sector budget when plagued with corruption and bypassing the existing tendering laws and regulations.